Powerful Features
Everything you need to manage products and track replacements efficiently
Parties Management
Manage customers and clients with contact details
Products Catalog
Maintain a centralized product database with descriptions
Service Centers
Track and manage service center information
Courier Management
Manage courier companies and shipping details
Role-Based Access
User management with Admin and User roles
Lifecycle Tracking
Track status: Pending → Shipped → Returned → Completed
Multi-Stage Workflow
Manage replacements through multiple stages with real-time updates
Claim & Serial Numbers
Track claim numbers and product serial numbers efficiently
Courier & L/R Tracking
Monitor courier details and Lorry Receipt (L/R) numbers
Real-Time Updates
Get instant status updates as replacements progress
Replacement Workflow
Track your products through every stage of the replacement lifecycle
Pending
Initial receipt and registration of replacement request
Shipped
Product shipped to service center with courier tracking
Returned
Product received back from service center
Completed
Replacement process completed and closed
Pending
Initial receipt and registration of replacement request
Shipped
Product shipped to service center with courier tracking
Returned
Product received back from service center
Completed
Replacement process completed and closed
Why Choose ProRep?
Transform your manual tracking process into a streamlined digital solution
Replace CSV files with a unified platform. All your data in one place, accessible anytime, anywhere.
Get instant visibility into replacement status. No more waiting for manual updates or file refreshes.
Automated workflows and validation reduce human errors, ensuring data accuracy and consistency.
Quickly find any record with powerful search and filter capabilities across all fields and dates.
Export data to CSV and generate insights to make informed business decisions.
Built for growth. Easily add new features, roles, and capabilities as your business evolves.
Request Access
New to our platform? Get started by reaching out to our admin team. Fill out the form below and we'll set up your account and guide you through the onboarding process.
What happens next? After you submit this form, our admin will review your request and contact you to set up your account and provide access credentials.